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Housing

There are services to help you find a home in Sheffield.

You can get help with:

  • Renting a home from a landlord or housing association

  • Buying a home

  • Homelessness or if you are at risk of losing your home

  • Repairs, damp, mould, or pests in your home

  • Overcrowding or needing a bigger home

  • Fire safety and keeping your home safe

Where to get help:

Remember:

  • Get advice early if you have problems

  • You have rights as a tenant or homeowner

There are services to help you find, keep, and make your home safe.

What can we help you with?

Shelter‍

Shelter is a national charity that helps with housing problems.
They have a drop-in centre in Sheffield where you can get advice.

Location:

  • 33–37 Hereford Street, Sheffield, S1 4PP

Opening Times:

  • Monday to Friday 9-5pm

Appointment Information:

  • Monday, Wednesday, Friday – You can visit without an appointment

  • Tuesday, Thursday – You need to book an appointment first

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You can also call Shelter to book an appointment with their legal aid team:

  • Phone: 0344 515 1776

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Citizens Advice

Citizens Advice also has lots of housing information on their website.

You can also get advice:

  • Over the phone: 0808 278 7820
  • Open: Monday to Friday, 9am – 3pm (excluding Bank Holidays)

It is important to understand your housing rights.

Knowing your rights can help you:

  • Stay safe in your home

  • Avoid problems with your landlord or housing provider

  • Get the support you need if you have housing problems

  • Know what you are entitled to, for example repairs, rent support, or emergency housing

If you are unsure about your housing rights, you can get free advice from:

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Helpful Websites:

If you need furniture for your home but have little money, there are ways to get help.

You can:

  • Get free furniture from local charities or community groups

  • Buy cheap furniture at charity shops or online local groups

  • Ask for support from Sheffield City Council or local housing services if you need essential items

Tips:

  • Check websites and social media for local free items

  • Some charities deliver furniture to your home

  • Always ask about eligibility before you go

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You can find low-cost and free furniture and household items from these organisations in Sheffield:

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Online websites where people list free items in Sheffield:

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Sheffield city council offer support for household items:

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You may also find it useful to look in local charity shops in the city for low-cost second hand items such as:

South Yorkshire Fire and Rescue offer home safety visits to people who are at an increased of risk of fire in their home.

Fill in the online form on South Yorkshire Fire and Rescue's website to check if you are eligible. They will assess your physical or mental health, home environment or daily activities such as smoking.

Sheffield City Council has some advice and tips on how to be a good neighbour. This guide is mainly for council tenants, but some of the advice is useful for people in any kind of housing.

Waste and Recycling

Sheffield city council provides households and flats with bins. You can find out more about them on the council website ( About your bins | Sheffield City Council )

The black bin is for general household waste that cannot be recycled.

The brown bin is for aerosols, cartons, food tins and drinks cans, glass, plastics and tubes

The blue bin is for paper and card.

It is important to ensure you manage your waste correctly to help keep your local area clean.

You are responsible for putting your bin out and bringing it back in on your collection day. This is important as if your bin goes missing, most Councils will charge to replace it.

For more information on waste and recycling, including what goes in each bin, who to contact if you need a new or replacement bin, and what to do if your bin doesn’t get collected, go to: Bins, waste and recycling services | Sheffield City Council

Recycling Centres

If you live in Sheffield you can take your household waste to a household waste recycling centre. Find your nearest one: Household waste recycling centres | Sheffield City Council

The recycling centres accept a wide range of items, including large bulky waste such as sofas, chairs and white goods (including fridges, freezers and other electrical appliances), textiles, glass bottles and jars, wood, scrap metal, batteries, garden waste, electrical appliances and even engine oil. Find out more on the Veolia website:Household Recycling Centres Summer Hours | Veolia Sheffield

Litter and Fly-Tipping

In Sheffield there are public bins to put your rubbish in when you are outside. You can help to keep the city clean and tidy by reporting litter or waste which has been left on the street to the council: Fly-tipping and litter | Sheffield City Council

Pollution and antisocial behaviour

You can report graffiti and antisocial behaviour on the council website here: Pollution and nuisance | Sheffield City Council

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More help with Housing