Housing

Shelter‍

Shelter is a national charity that helps with housing problems.
They have a drop-in centre in Sheffield where you can get advice.

Location:

• 33–37 Hereford Street, Sheffield, S1 4PP

Opening Times:

• Monday to Friday 9-5pm

Appointment Information:

• Monday, Wednesday, Friday – You can visit without an appointment
  
  
• Tuesday, Thursday – You need to book an appointment first

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You can also call Shelter to book an appointment with their legal aid team:

• Phone: 0344 515 1776

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Citizens Advice

Citizens Advice also has lots of housing information on their website.

You can also get advice:

• Over the phone: 0808 278 7820

• At a Community Access Point

• Open: Monday to Friday, 9am – 3pm (excluding Bank Holidays)

It is important to understand your housing rights.

Knowing your rights can help you:

• Stay safe in your home
  
  
• Avoid problems with your landlord or housing provider
  
  
• Get the support you need if you have housing problems
  
  
• Know what you are entitled to, for example repairs, rent support, or emergency housing
  
  

If you are unsure about your housing rights, you can get free advice from:

• Shelter
• Citizens Advice
• Sheffield City Council housing services

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Helpful Websites:

• Chartered Institute of Housing 
  

• Right to Remain
  

If you need furniture for your home but have little money, there are ways to get help.

You can:

• Get free furniture from local charities or community groups
  
  
• Buy cheap furniture at charity shops or online local groups
  
  
• Ask for support from Sheffield City Council or local housing services if you need essential items
  
  

Tips:

• Check websites and social media for local free items
  
  
• Some charities deliver furniture to your home
  
  
• Always ask about eligibility before you go

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You can find low-cost and free furniture and household items from these organisations in Sheffield:

• ‍St Vincents Sheffield Furniture Project - you will need to be referred by contacting one of their referral partners.

• ‍Sheffield (City Centre) Furniture & Electrical Store - BHF

• ‍Quality second hand, used furniture from Emmaus Sheffield Home

• ‍Youth Homeless Charity & Emergency Accommodation - Depaul UK

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Online websites where people list free items in Sheffield:

• ‍Facebook marketplace and local Facebook groups are useful for finding furniture and household items‍

• Trash Nothing - Give & Get Free Stuff - Join the Sheffield, England community to give and get free furniture, household items, books, food, baby stuff, clothes and more.

• Freecycle: Sheffield City Group

• Latest Freebies & Free Stuff in Sheffield, South Yorkshire | Gumtree‍

• Explore Sheffield Freegle

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Sheffield city council offer support for household items:

• ‍Apply for the Household Support Fund

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You may also find it useful to look in local charity shops in the city for low-cost second hand items such as:

• St Luke's Hospice

• Oxfam

• Marie Curie

• Barnardos

• Salvation Army

• Age UK

South Yorkshire Fire and Rescue offer home safety visits to people who are at an increased of risk of fire in their home.

Fill in the online form on South Yorkshire Fire and Rescue's website to check if you are eligible. They will assess your physical or mental health, home environment or daily activities such as smoking.

Sheffield City Council has some advice and tips on how to be a good neighbour. This guide is mainly for council tenants, but some of the advice is useful for people in any kind of housing.